Returns Policy

All of our products are handmade from vintage and antique textiles, and each piece is unique. We take great care to describe and photograph every item accurately so you know exactly what you are buying.

We accept returns within 14 days of delivery, provided the item is returned in its original, unused condition. If you wish to return an item, please contact us at [email protected] within 14 days of receiving your order to let us know.

Items must be returned in the same condition as received, with all original packaging. We reserve the right to refuse a return if the item shows signs of use or damage.

The cost of return postage is the responsibility of the buyer unless the item is faulty or has been incorrectly described. We recommend using a tracked postal service, as we cannot be held responsible for items lost in transit.

Once we have received and inspected the returned item, we will process your refund within 5 working days. Refunds will be issued to your original payment method.

Original postage costs are non-refundable unless the return is due to a fault or error on our part.

In the rare event that you receive a damaged or defective item, please contact us immediately to arrange for a replacement or refund. Please provide photographic evidence of the damage or defect to expedite the resolution process. Please bear in mind that all items are made from vintage fabric, which may contain imperfections.

Please note that made-to-order items — including our drum lampshades and candle clip lampshades — cannot be returned unless they are faulty or incorrectly described, as they are created specifically for you.

If you have any questions about our returns policy, please don't hesitate to get in touch at [email protected]. We are always happy to help.