Privacy Policy

Vintage on the Coast is a small independent business based in Heacham, Norfolk, UK, selling handmade vintage textile products and home goods. You can contact us at [email protected].

When you place an order or contact us, we may collect personal information including your name, email address, postal address, and payment details. Payment information is processed securely by our payment provider and is never stored by us.

If you contact us via our website contact form or by email, we will retain your name and email address in order to respond to your enquiry.

We use your personal information solely to process and fulfil your orders, respond to your enquiries, and communicate with you about your purchases. We do not sell, rent, or share your personal data with third parties for marketing purposes.

We may share your information with trusted third-party service providers (such as postal and courier services) where necessary to fulfil your order.

Our website uses cookies to improve your browsing experience. Cookies are small text files stored on your device. You can choose to disable cookies in your browser settings, though this may affect the functionality of the site.

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including for legal, accounting, or reporting requirements. Order records are typically retained for up to 7 years in line with UK tax obligations.

Under UK GDPR, you have the right to access, correct, or request deletion of your personal data. You also have the right to object to or restrict how we process your data, and to request a copy of the data we hold about you.

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within 30 days.

We take reasonable steps to protect your personal information from unauthorised access, loss, or misuse. Our website uses secure connections (HTTPS) to protect data in transit.

Our website may contain links to third-party websites such as Facebook and Instagram. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies separately.

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this policy periodically.

If you have any questions about this privacy policy or how we handle your data, please contact us at [email protected].